Metrofuser Partners with Global OEM to Enhance Imaging Device Lifecycle Management

ELIZABETH, NJ- August 27th, 2025, Metrofuser, a global leader in hardware maintenance and repair, today announced a strategic partnership with a prominent original equipment manufacturer (OEM) of imaging devices and workflow solutions. This collaboration establishes Metrofuser as a key partner in providing comprehensive logistics and management services to support the OEM's robust product lifecycle.

Metrofuser Partners with Global OEM to Enhance Imaging Device Lifecycle Management

Under the terms of the agreement, Metrofuser will manage critical aspects of the OEM's hardware and solutions, including:

Device Configuration: Ensuring all products are pre-configured to customer specifications before shipment, streamlining the deployment process.

Warehousing: Providing secure, efficient storage and inventory management to optimize supply chain operations.

Reverse Logistics: Implementing a seamless process for managing the return of products from the end customer to the OEM.

Returns Management: Handling all aspects of returned goods, from reception and inspection to disposition and reporting.

This partnership leverages Metrofuser’s expertise in hardware services and its reputation for operational excellence. By taking on these key logistical functions, Metrofuser enables the OEM to focus on its core competencies of innovation and product development.

“This new partnership is a testament to our ability to provide scalable and reliable solutions for large-scale hardware and logistics operations,” said Will DeMuth, COO at Metrofuser. “We are excited to support our new partner and apply our expertise in device configuration, reverse logistics, and returns management to create greater efficiencies and enhance customer satisfaction.”

The collaboration is expected to create a more streamlined and responsive supply chain, offering significant benefits to both the OEM and its end customers through a more efficient and transparent product lifecycle.

About Metrofuser

Metrofuser is an industry leader in hardware maintenance and repair. With a focus on providing high-quality, cost-effective solutions, the company offers a wide range of services, including hardware repair, parts distribution, and advanced logistics management. Metrofuser is dedicated to helping businesses optimize their technology investments and minimize downtime.